Service Desk Analyst
Epsom, Surrey, England, United Kingdom
Required IT
ensuring that our infrastructure supports the business effectively, securely, and efficiently. Key Responsibilities: Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools Microsoft Office 365 Suite, Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and … Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus on More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted: