this is also customer service so will be expected to always be polite, courteous and have a good phone manner. Essential Windows 10 and MicrosoftOffice suite Excellent written and communication skills Ability to work within timescales Entry level networking understanding Desirable but not essential VMware understanding … Office 365 Knowledge of social care industry Driving licence Role To provide technical support to requests from customers for all PC/laptop/smart phone hardware, software and associated peripherals via a helpdesk system To log support calls and document their outcome to facilitate the resolution of more »
concepts to non-technical audiences * Knowledge of IT infrastructure, software solutions, networking and cloud technologies * Knowledge of customer service principles and practices * Proficient in MicrosoftOffice applications Benefits: * 21 Days Annual Leave, plus bank holidays and your birthday off (negotiable)! * 4+ certifications paid for annually * Monthly social more »
concepts to non-technical audiences * Knowledge of IT infrastructure, software solutions, networking and cloud technologies * Knowledge of customer service principles and practices * Proficient in MicrosoftOffice applications Benefits: * 21 Days Annual Leave, plus bank holidays and your birthday off (negotiable)! * 4+ certifications paid for annually * Monthly social more »
