3 of 3 Microsoft Office Jobs in Herefordshire

support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. … independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary of More ❯

as part of larger interdisciplinary teams. Ability to successfully develop junior team members. Excellent communication (verbal and written) skills. Ability to initiate, plan and organise. Proficient in using all Microsoft office packages Useful Additional Experience The following are advantageous but not essential: Industrial experience or relevant academic experience in the field of antennas is desirable. Production of More ❯

have a new perspective on existing solutions within the Traffic Signal Design industry. Senior Traffic Signals Design Engineer Key Requirements: Good knowledge AutoCAD, Keysignals, OSC Mapper and AutoTURN software Microsoft Office Skills Good knowledge of TOPAS 2500A Traffic Signal Controller Specifications Knowledge of MOVA Tools, Datasets and Linking Knowledge of LinSig 3 Full UK Driving Licence. What More ❯