1 of 1 Microsoft Office Jobs in Sevenoaks

also play a key role in mentoring team members, contributing to IT projects and driving process improvements. This is a permanent, full-time position based from our head office in Sevenoaks, Kent. The duties of the Senior IT Service Desk Engineer role will include: - Acting as an escalation point for 1st and 2nd line Service Desk Engineers, ensuring … or technical improvements - Ensuring knowledge base articles and team documentation are accurate and kept up to date - Assisting with the administration of key systems such as Active Directory, Office 365, VPN, Oracle E-Business Suite and Mitel What skills and experience do you need? We are looking for a passionate Senior IT Service Desk … Engineer who has a strong understanding of PC (client and server) hardware, peripheral devices and basic network concepts. You will have experience with Active Directory and password re-sets, Microsoft Office support and Office 365. A solid understanding of Microsoft operating systems and Microsoft Office products is essential. You may be More ❯