2 of 2 Microsoft Office Jobs in West Bromwich

Operations Technical Support Team Leader Salary: c. £47,500 dependent on experience Hours: 35 hours per week Contract: Permanent Location: Hybrid (Office: West Bromwich) Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand its not always easy juggling your career with all the important things outside of work. But … Responsible for the management, enhancement and administration of the societies telephony system (Mitel) including the management of IVR, Email and live chat workflows as well as the back-office administration system (Work Manager). They are the key point of contact for Customer Services and operations to both internal and external parties for any technical issues or queries … Strong decision maker; strategic, business and customer level Strong analytical and problem-solving skills An in-depth knowledge of the Societys back-office systems and processes Advanced Microsoft Office expertise (Particularly Excel) We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single More ❯

experience in contract administration or a similar commercial support role Excellent organisational skills and a strong eye for detail Confident communicator with professional written and verbal skills Competent in Microsoft Office (Excel, Word, Outlook, etc.) Able to work independently and manage multiple tasks with minimal supervision Reliable, proactive, and methodical in your approach In return More ❯