solving skills Ability to multitask, prioritise and manage time effectively Comfortable using CRM and helpdesk tools (e.g. Salesforce, Zendesk) Organised and detail-oriented with solid admin skills Confident using MicrosoftOffice (Excel and Word) Desirable: Experience in a SaaS environment Familiarity with Zendesk and Salesforce Why TRL? Competitive salary & 25 days holiday Matched pension, healthcare cashback scheme More ❯
Winnersh, Wokingham, Berkshire, England, United Kingdom
eTeam Inc
or BTEC qualifications in Electronics Engineering are advantageous. Previous experience in fault-finding, troubleshooting, and electronic test and measurement is beneficial. Good knowledge of computer architecture and proficiency in MicrosoftOffice (Word/Excel). More ❯
of the new business. You'll have freedom to streamline and automate existing processes, so it is essential we recruit someone like you who is analytical with advanced MSoffice skills. You will also assess and escalate Exception Risk Assessment (ERA) cases where policy dispensation requests are made. Of course, bringing all this information together requires a strong … and the ability to condense information into translatable format. Experience of producing impactful MI reports would be a definite advantage. It would be beneficial if you are experienced with Microsoft Forms and Microsoft Power Automate. You'll have to be structured and considered in your approach, and happy communicating and building relationships with both internal and external stakeholders. … understanding of the principles of data protection and a strong commitment to confidentiality and discretion when handling sensitive personal or organisational data. A high level of competence with MSOffice 365 products, including MS Word and MS Excel. A proven ability to deliver an 'at volume' service consistently and at pace, whilst adhering to service and policy standards. More ❯