Customer Experience Advisor
Altrincham, Cheshire, North West, United Kingdom
Parent TEST TJ Company 1
looking for ways to improve and share helpful feedback ?? What will you be doing? Managing queries from clients, candidates, and internal teams using Freshdesk, Microsoft Teams, and other tools Helping users understand and use the system effectively — from login issues to feature setup Supporting system configurations and updates in … suggestions to improve our product and service ?? Skills you'll need (or be ready to develop): Excellent communication and customer service skills Experience using Microsoft Office (Excel, Word, Outlook, PowerPoint) Exposure to any helpdesk software (Freshdesk, Zendesk, etc.) is a plus A structured approach to handling multiple More ❯
Employment Type: Permanent
Salary: £26,000
Posted: