2 of 2 MS Visio Jobs in Leeds

customer journeys (internal and external), integrating insights from data, processes, and systems. Lead on customer journey and process mapping (e.g., using Visio or similar tools). Interpret complex detail and data, incorporating them into migration, cutover approaches, and customer treatment strategies. Continuous Improvement & Optimisation Continually evaluate journey effectiveness ...

systems which are relevant to the customer journey Works with limited supervision and lead on crafting Customer Journey and process maps (e.g. Visio) Evaluates the journey for possible effectiveness and optimisation optionality Assisting the PO in prioritisation by identifying areas where AI/product could support ...