Senior IT Service Desk Technician
- Hiring Organisation
- Circle Group
- Location
- Huddersfield, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
platforms, including patching and backup verification. Support Anti-Virus/Anti-Malware tooling, with exposure to SentinelOne beneficial. Provide support across Windows and Mac environments (Mac exposure a bonus). Maintain accurate documentation and reporting, and mentor junior members of the service desk where needed. What … topology. Experience with WatchGuard and/or Draytek firewalls highly advantageous. Exposure to SentinelOne or similar EDR/AV platforms beneficial. Exposure to Mac OSX support beneficial. Excellent troubleshooting, communication, and organisational skills. Ability to manage own workload and prioritise effectively. Relevant certifications (Microsoft, CompTIA, WatchGuard ...