First Line Support
Reading, England, United Kingdom
Matched
diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & Mac OS’s and PC hardware set-up and configuration. Main Responsibilities: First Line Support Provide remote 1st line support via phone, e-mail … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and Mac OS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »
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