2 Mac OS Jobs in Cambridge

and communicate effectively with customers. • Solid understanding of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex more »

and security, support telecommunication systems, and help manage office-wide software updates. Candidates for this position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an … help support Uptime Institute’s staff worldwide. Responsibilities: Support Microsoft’s core business applications, including Outlook, Teams, Office, and OneDrive Support for Windows and macOS operating systems. Prepare new hardware assets (e.g., laptops, printers, etc.), and ensure they are properly maintained and tracked. Ensure software is kept up to … other Uptime Institute IT Support Specialists in providing global coverage. Qualifications : 3+ years of experience in desktop support In-depth knowledge of Windows and macOS Excellent understanding of Microsoft O365 suite, SharePoint, and OneDrive Experience troubleshooting hardware and software issues. Experience configuring and maintaining laptops and accessories. Experience with more »