2 of 2 Mac OS Jobs in Humberside

with IT policies and best practices. The ideal Candidate • Proven experience in an IT support role, preferably in a multi-user environment. • Strong knowledge of Windows and/or macOS operating systems. • Familiarity with networking concepts • Ability to diagnose and repair hardware issues on desktops, laptops, and printers. • Strong troubleshooting skills for both hardware and software issues. • Excellent communication More ❯

providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional … onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain … Good working knowledge of TCP/IP, Ethernet networking, routing, and firewalls Strong customer service orientation and ability to work well with end users Desirable Skills Experience supporting Apple MacOS and iOS devices Familiarity with Linux and Android operating systems Experience with remote support tools (e.g., TeamViewer, AnyDesk Relevant certifications (e.g., CompTIA A+, Microsoft Certified) The Package: If successful More ❯