1 of 1 Mac OS Jobs in Verwood

days holiday bank holidays , rising to 25 after 2 years Work with a varied client portfolio across multiple sectors Opportunity to expand your technical skills with Microsoft 365, Windows, Mac OS, networking & more Join a supportive, collaborative team where your contribution is recognised Be part of a growing business with career development opportunities The role at a glance … technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise … tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365, Windows Server/Desktop Knowledge of Mac OS, virtualisation More ❯