What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service requests Escalate … knowledge and understanding. Relevant technical qualification A strong communicator with brilliant customer service experience Experience of working in a dynamic technical team with exposure some of the technologies below: MacOS - Experience supporting MacOS Experience in using a ticketing system to manage and action incidents, problems and service requests. Windows 10/11 - Experience supporting More ❯
Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & MacOS Basic networking principles If you are interested in this role and would like more information please give me a call on or email at . More ❯
Tech You ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & MacOS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or More ❯
Edinburgh City Centre, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & MacOS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum Up to £26,000 + Extensive Benefits
Bromyard, Herefordshire, West Midlands, United Kingdom
Recruitment Helpline Ltd
for anIT Technicianto join our team, supporting both day-to-day operations and our long-term digital growth. This is a hands-on role where you will work across MacOS and Windows environments, manage cloud systems and use your scripting skills to streamline workflows and develop practical solutions. You will play a vital part in helping us … provide technical support to various departments in the form of creating automation and helping to solve technical issues. Responsibilities Include: Providing day-to-day IT support to colleagues across MacOS and Windows systems Managing and maintainingAWS EC2servers (or equivalent cloud platforms) Troubleshooting and resolvinghardware, software, and networking issuesto keep the business running smoothly Installing, configuring and maintaining More ❯
including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Viva. Implement and manage Intune Autopilot for secure device provisioning, lifecycle management, and compliance enforcement across Windows and macOS endpoints. Enhance collaboration through Teams governance, voice integration, security policies, and adoption programmes. Act as the technical authority for SharePoint Online architecture, migration projects, site governance, and workflow automation (Power More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a More ❯
VLANs, routing basics, switching, firewall rules and policy's VPN Technologies: Remote client VPNs and site-to-site IPSec VPNs Operating Systems: Windows Server (2016 - 2025), Windows 11 and MacOS Cloud: Microsoft 365 administration and troubleshooting Intune: Device enrollment and compliance management Backup & Disaster Recovery: Experience in both physical and virtual environments Security: Experience with Endpoint security tools such More ❯
EPM) or Privileged Identity Management (PIM) in EntraID. Experience with third-party identity providers (Okta, Ping, Duo) and hybrid identity scenarios. Familiarity with cross-platform device management (Android Enterprise, macOS with Intune, Linux in Azure). Exposure to hybrid networking and security, e.g. Azure Firewall, VPN Gateways, ExpressRoute, or conditional access with Zero Trust principles. Knowledge of backup and More ❯
for identity and access management Microsoft Intune for device management and endpoint security Microsoft Configuration Manager (ConfigMgr/SCCM ) for software deployment and patching Jamf Pro for managing ApplemacOS and iOS devices Virtualisation platforms and mobile device management tools Main Accountabilities: Deliver excellent customer service with strong communication skills Act as a first point of contact on the More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
pressure knowledge of networking technologies TCP/IP, DNS, LAN, WAN, DHCP Active Directory iPhones Desirable systems experience: Intune iOS/iPad SolarWinds Service Desk Sophos Draytek Barracuda Datto MacOS experience Manage Engine- Exchange Plus and AD Manager Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as More ❯
and written communication skills Proficient in Microsoft technologies, including Office 365 and Multi-Factor Authentication (MFA) Experience with Active Directory and Group Policy (GPO) administration Good experience with ApplemacOS, iOS, and Android device management Solid understanding of networking concepts: TCP/IP, VLANs, firewalls, and wireless configurations Ability to troubleshoot complex networking issues Experience with IP phone systems More ❯
Rawtenstall, Lancashire, United Kingdom Hybrid / WFH Options
Nova Recruitment
and ISP configuration. Manage cloud environments (currently Google Workspace) and lead the transition planning toward Microsoft Active Directory (Azure AD/Entra ID), as appropriate. Oversee endpoint management across macOS and Windows environments (using MDM tools like Jamf, Intune, etc.). Procure, configure, and maintain hardware (laptops, servers, networking gear). Implement IT policies, device encryption, backups, and cybersecurity More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
and other service providers on ongoing projects Skills & Experience (Essential): 3+ years in IT support, with at least 1 year in a senior role Strong knowledge of Windows and MacOS Microsoft administration (Windows Server, O365, Azure, Intune, Entra ID) Networking: DHCP, DNS, TCP/IP, VLANs, switching, wireless Strong knowledge of Microsoft applications Enhanced DBS (mandatory) Desirable More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users More ❯
Southend-on-Sea, Essex, England, United Kingdom Hybrid / WFH Options
Nextech
configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active Directory (user/group management, permissions) Good networking knowledge - including LAN/WAN, TCP More ❯
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customer service and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active Directory (user/group management, permissions) Good networking knowledge - including LAN/WAN, TCP More ❯
Tyseley, Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Kate+Co
issues Creating documentation and maintaining knowledge bases (Jira, Confluence) What we’re looking for as an IT Support Engineer: Proven background in IT support, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and cybersecurity tools Experience supporting business-critical systems (ERP/CRM/stock control/ More ❯
day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland More ❯
users stay productive. Be the first on-site contact for escalated tickets requiring a physical presence. Manage IT kit and office tech, including: Laptop and desktop rollouts (Windows/macOS) User onboarding and leaver processes Stock, asset registers, and office devices Meeting room AV and printing equipment Keep communication flowing with clients while coordinating with the wider technical support More ❯
month on site government contract. * Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * MacOS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office 365 and Teams. * Experience of using Apple, Android and other mobile devices. * An understanding of … connectivity and fault diagnostics. * To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments. * Able to navigate around the OS, to find and recreate desktop shortcuts. * Able to add printers and map network connections. * Able To follow scripts to build and configure laptops and desktops. * To perform moves and More ❯