1 to 25 of 474 Digital & IT Jobs

example ServiceNow or equivalent, including accurate ticket logging, categorisation, prioritisation, SLA awareness and clear audit‐quality updates. Good knowledge of Apple client environments, including macOS and iOS, user support and device troubleshooting. Applied knowledge of scripting and automation, for example PowerShell, to support troubleshooting, reporting and automating repeatable tasks. ...

site visit plans, and inventory records* Advanced Mobile device support – Apple & Android Technologies* Active Directory Users and Computer administration* Windows 11 Support* MAC OS X support* Participate in ad-hoc support requests, Desk moves, Desk side support* Using IT tools for troubleshooting and for fixing issues; Active Directory ...

support, ideally within a service-focused or hospitality environment. A working knowledge of Microsoft 365 (Entra ID, Exchange, SharePoint, Office package) and Windows/macOS operating systems Familiarity with service desk tools (e.g. ManageEngine, ServiceNow, or similar) is desirable but not essential A good understanding of IT fundamentals such ...

service tickets. Hardware & Software Support Diagnose, repair, and maintain desktops, laptops, printers, AV equipment, and peripheral devices. Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and educational software, including productivity suites and specialized applications. Deploy and re-image hardware, set up printers, and manage print accounts. Network ...

service tickets. Hardware & Software Support Diagnose, repair, and maintain desktops, laptops, printers, AV equipment, and peripheral devices. Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and educational software, including productivity suites and specialized applications. Deploy and re‐image hardware, set up printers, and manage print accounts. Network ...

authentication, application access, policy enforcement, and cloud security issues independently. Support deployment, lifecycle management, upgrades, remediation, and troubleshooting of Zscaler Client Connector across Windows, macOS, iOS, and Android devices. Partner with endpoint management teams to deploy and maintain Zscaler Client Connector using Microsoft Intune, Windows Autopilot, Jamf, and similar ...

vendors, and business stakeholders to maintain and improve IT services. Key Skills: Desktop Support/Deskside Support experience Windows 10/11 and Apple MacOS support Microsoft 365 (Outlook, Word, Excel, Teams) Active Directory and Exchange administration Hardware deployment, imaging and device lifecycle management Mobile Device Management (iOS & Android ...

tickets while working closely with the wider team to ensure SLAs are met and colleagues get support fast. Troubleshoot and resolve issues across Windows, macOS and mobile devices. Use expertise to support Windows, Mac, AV systems, Office 365 and endpoint management tools. Carry out proactive checks of meeting ...

Proven experience leading, developing and motivating an IT support or service desk team. Deep experience of endpoint and asset management across Mac (macOS, iOS) and Windows estates, including hardware and software asset lifecycle and licence management. Hands-on experience with endpoint management tooling such as Microsoft Intune, Jamf ...

regarding issue status and resolution times Technical Support Troubleshoot hardware, software, and network issues (desktops, laptops, printers, peripherals) Support Microsoft Windows and/or macOS operating systems Assist with Microsoft 365 applications Perform basic user account administration Support VPN, remote access, and basic connectivity issues Onboarding & Asset Management ...

while maintaining high customer satisfaction Ensure accurate, clear, and consistent ticket documentation Technical Support Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory/Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user ...

ZTNA) Mobile Engineer , you will play a key role in the engineering, development, and enhancement of the ZTNA infrastructure supporting iOS, Android, Windows, and macOS devices. You will work closely with Product Management, Operations, and Security teams to deliver secure, scalable, and user-focused solutions while driving automation ...

Apple & Android technologies Advanced Active Directory Users and Computer administration via appropriate platforms/tools Advanced Windows 11 and Microsoft product support MAC OS X support (not essential) Participate in ad-hoc support requests, desk moves, desk side support Supporting the 3rd party provider and employees in business ...

Apple & Android technologies Advanced Active Directory Users and Computer administration via appropriate platforms/tools Advanced Windows 11 and Microsoft product support MAC OS X support (not essential) Participate in ad‐hoc support requests, desk moves, desk side support Supporting the 3rd party provider and employees in business ...

Apple & Android technologies* Advanced Active Directory Users and Computer administration via appropriate platforms/tools* Advanced Windows 11 and Microsoft product support* MAC OS X support (not essential)* Participate in ad-hoc support requests, desk moves, desk side support* Supporting the 3rd party provider and employees in business ...

Apple & Android technologies Advanced Active Directory Users and Computer administration via appropriate platforms/tools Advanced Windows 11 and Microsoft product support MAC OS X support (not essential) Participate in ad-hoc support requests, desk moves, desk side support Supporting the 3rd party provider and employees in business ...

technologies, tooling, and implementations as they are introduced. Minimum 5 years experience working with Apple in a business environment, with deep expertise in macOS and iOS. Strong working knowledge of Windows Desktop and Windows Server environments. Experience managing IT services within an ITIL framework (incident, problem, change management). ...

helpful attitude, with a proactive approach to user support and problem-solving. Strong competency in the installation, configuration and ongoing support of Apple laptops, macOS and iOS. You bring strong administrative skills within the Google Workspace suite, including user management, application configuration and security settings. You have a tech ...

Windows knowledge Active Directory and Exchange Online experience Good networking fundamentals Excellent troubleshooting and customer service skills Experience working with ticketing systems Experience with macOS, MDM, PowerShell or VoIP would be beneficial. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link ...

like to hear from you. Experience in a similar support role, ideally within an MSP. Strong working knowledge of Windows 11 and macOS, and of the Microsoft 365 suite. Experience administering Microsoft 365 tenants: user lifecycle, licensing, groups, mailbox and SharePoint permissions, and the admin centres. Working knowledge ...

Extensive technical desktop support experience within financial markets environments (Trading/Broking Floor). Strong proficiency with SCCM, Active Directory, Windows 10/11, macOS, Office 365. Strong experience with Market Data Systems (Bloomberg, LSEG, ICE). Expertise with AV technologies (Cisco/Webex/MS Teams). Experience ...

service requests via ServiceNow, video call/phone, email, remote support tools, and walk-up support channels. Fix and resolve issues relating to Windows, macOS, Microsoft 365, mobile devices, printers, workplace technology, and meeting room environments, including video conferencing platforms, collaboration tools, room-based AV systems, conferencing bars, cameras … device lifecycle management. Support Microsoft Azure and related cloud services, including identity, access, security, infrastructure, and modern workplace services. Support endpoint management on Windows, macOS, and mobile platforms, ensuring devices are secure, compliant, patched, and accurately configured. Support Microsoft 365 services, including Teams, Exchange Online, SharePoint, OneDrive, and related ...

Entra ID, infrastructure, networking and security projects Support pre-sales discovery, solution design, scopes of work and delivery estimates Configure and troubleshoot Windows and macOS environments, supporting complex third-line escalations Coordinate clients, suppliers and internal teams, providing clear progress updates Maintain project documentation, tickets and time records, ensuring ...

escalation suspicious activity, phishing attempts and policy violations, and promote good security hygiene among end users. What we're looking for Solid proficiency in macOS and Windows 10/11 (CompTIA A+ equivalent) 2+ years' experience supporting Google Workspace and/or Office 365 2+ years managing users/ ...

support ticket queue end-to-end, prioritising and resolving basic to complex issues. MDM & Device Management: Administer Jamf Pro and ManageEngine Endpoint Central for macOS/iOS and Windows device fleets, including enrolment, configuration profiles, and app deployment. Application & Workflow Administration: Administer core business applications including Google Workspace, Google ...