3 of 3 Major Incident Management Jobs in Scotland

oversight one. It sets direction and holds the standard, and it stays close enough to the operational detail to lead credibly through a major incident, a difficult supplier or a contested retirement. Success is measured on the availability and stability of the estate, the cost of running … criteria a solution must meet before it enters service, and accept or reject handover from the application and data development functions against them. Own major incident management for the estate, including personal command of critical incidents, root-cause elimination through problem management, and transparent reporting ...

managed appropriately and important information is communicated to the right people. This is a varied operational role, combining technical monitoring and troubleshooting with incident coordination, communication and problem-solving. It's a great opportunity for someone with an IT support background who enjoys working in a team, taking ownership … past five years. Unfortunately, we are unable to consider dual nationals for this position. What you’ll be doing Monitoring and event management Monitor IT infrastructure, networks, cloud platforms, applications and security services using a range of monitoring tools. Investigate and validate alerts, identifying potential issues before they develop ...

feels good to have a career with real purpose." Service Intergration and Management Manager Contract Type: Full Time Contract type: Permanent Hiring manager: Victoria Taylor Recruiter: Felicity Ruddock Grade: C-1 Location: Edinburgh Working style: Hybrid 50% home/office based Job Summary As a Service Integration and Management … service strategy and operational resilience through effective governance, auditable decisions and oversight of outsourced services. Provide agreed out-of-hours on-call support for Major Incident Management, coordinating teams and suppliers to restore service and reduce business impact. About you Experience working in complex multi-supplier technology ...