Major Incident Manager
Milton Keynes, Buckinghamshire, UK
Hybrid / WFH Options
Hybrid / WFH Options
La Fosse
Major Incident and Problem Manager 6-month contract | £400 per day | Inside IR35 | 1 day per week in Milton Keynes Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing … ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. … What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders More ❯
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