Senior IT Problem & Major Incident Manager
- Hiring Organisation
- DGH Recruitment
- Location
- Milton, West Dunbartonshire, UK
- Employment Type
- Full-time
Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: •Have … sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. •Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. •Mentor Major Incident Managers. •Conduct Major Incident Reviews. •Champion ...