Organizational Change Management (OCM) Consultant – Insurance
slough, south east england, united kingdom
Axiom Global Technologies
We are seeking an experienced Organizational Change Management (OCM) Consultant with a strong background in the insurance industry to support and lead transformation initiatives. The ideal candidate will have proven experience driving user adoption, training, and communication strategies, while providing consulting expertise in insurance operations. This role bridges the gap between business transformation and technology enablement, particularly within … best practices in the insurance sector and share insights with clients and team members. Qualifications: Master’s degree, MBA, or related field. Minimum 5 years’ experience in Organizational Change Management with demonstrated project leadership. Strong background in insurance consulting within domains such as underwriting, billing, claims, policy administration, or risk management. Excellent communication, facilitation, and interpersonal skills. Familiarity with … change management methodologies (e.g., ADKAR, PROSCI). Proven track record in business transformation and technology adoption initiatives. Solid understanding of insurance operations, regulations, and emerging industry trends. Preferred/Nice to Have: Experience with insurance core systems such as Duck Creek, Guidewire, or Majesco. Familiarity with CRM or contact center technologies (Microsoft Dynamics 365, NICE CXone, NICE inContact). More ❯
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