Digital Support Apprentice
- Hiring Organisation
- QA
- Location
- Ayr, Ayrshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £19,500 per annum
will work towards an SCQF Level 6 Qualification based in their Ayr office. Responsibilities: Manage incoming enquiries via telephone, email, and the companies CRM system , logging interactions and updating client records accurately. Prepare and maintain digital documents, spreadsheets, and presentations using Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint) . … , maintaining digital records, and preparing training materials. Maintain digital filing systems and document control in line with the company Quality Management System (QMS) and data protection requirements. Assist with CRM updates, training orders, quotations, and job completion follow-ups using internal tracking systems and Excel logs. ...