IT Apprentice
- Hiring Organisation
- BLUE PORTAL VOICE & DATA LTD
- Location
- Barnsley Business & Innovation Centre, Innovation Way, Barnsley, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
real customers, systems, and networks while developing their technical knowledge through an apprenticeship. Role Cloud Telephony Support Create, amend, and maintain cloud-based telephone system configurations Process customer requests such as: Name changes Call routing updates User and extension management Perform basic system changes on live … environments, following agreed processes Assist users with: Password resets Login issues General system access problems User Support & Training: Provide first-line support to end users via phone, email, and ticketing system Deliver basic to moderate user guidance, such as: Explaining how existing features work Helping users understand ...