Complex Product Support Specialist
- Location
- Sheffield, England, United Kingdom
Success team, providing specialist technical and product support for our Engage solution. Tes Engage is our School Management Information System (SMIS), designed to bring key areas of school life together in one place. It supports schools across areas including student information, teaching, finance … more technical end of customer support. You’ll build deep product expertise and investigate complex issues that require more detailed analysis of things like system behaviour, configuration, data and integrations. You’ll work directly with customers as well as colleagues across Customer Success, Product and Technology, helping resolve issues ...