1 of 1 Management Information System Jobs in Chorley

of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management … Act as the first point of contact for staff requiring IT support (with guidance and supervision) Log, categorise, and prioritise incidents and requests in the service management system Learn how to diagnose and resolve common IT issues within agreed timescales Escalate more complex issues to second-line support following established processes Customer Service: Provide polite, helpful, and … your business. Rather than individual products, we have designed an entire healthcare technology ecosystem. This comprehensive suite of interoperable applications covers every aspect of your operation. As a modular system, you get to build it to suit you, and as you scale, so do our systems and your choices. More ❯