4 of 4 Management Information System Jobs in Gateshead

summary An exciting Fixed Term/Secondment opportunity has arisen for a System Administrator role within the Pathology IT Team. We are seeking to appoint an enthusiastic individual tosupport the Trust's ICE Desktop Order Communications system on a day to day basis, the role covers system testing, user training and support, system development and day to day system maintenance. Main duties of the job Able to use initiative and work to tight deadlines. The successful candidate will be educated to a degree level or have the equivalent experience and have working knowledge ...

with all members of the digital teams to deliver a seamless, efficient and effective service. Provision of support for the laboratory information system and all associated applications Ability to communicate through written, electronic and verbal media at a wide range of levels, including the ability to present … relation to following the lost appropriate resolution course Demonstrated analytical skills and technical skills Planning & Organisational Skills Manage the enrolment and maintenance of system user accounts, ensuring that starters, leavers and movers are correctly processed Management of the Service Desk call log in association with the second ...

contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and repairs. Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues by collaborating with cross-functional teams. Analyse trends … support requests to identify opportunities for system or process improvements. Escalate complex problems to higher management or specialised teams as needed. Documenting and Reporting: Develop and maintain detailed documentation for support processes, system configurations, and maintenance schedules. Generate regular reports on support metrics, system performance ...

contracted SLAs. Maintenance Management: Schedule and oversee contracted maintenance activities, ensuring minimal disruption to operations. Coordinate with suppliers and internal teams for system updates, upgrades, and Maintain accurate maintenance records Problem Resolution: Investigate and resolve recurring issues by collaborating with cross-functional Analyse trends in support requests … identify opportunities for system or process Escalate complex problems to higher management or specialised teams as Documentation and Reporting: Develop and maintain detailed documentation for support processes, system configurations, and maintenance schedules. Generate regular reports on support metrics, system performance, and maintenance activities in accordance ...