IT Operations Manager
Horley, England, United Kingdom
Stark Group
and Wi-Fi Data Centre/Disaster Recovery/Business Continuity Operational Security Servers, storage and back-up Switches and Firewalls OS and Virtualisation Associated tools in infrastructure management and monitoring Cloud and IaaS Services MDM/Device Management OT Comms/telemetry Responsibilities & Accountabilities Responsible for service delivery of all services, and resources within the … Infrastructure Operations Support Team. This includes responsibility for ensuring the appropriate level of support for the ongoing functionality of the infrastructure in conjunction with service management. Maintains a management and leadership role in setting service direction and ensures standards and policies are maintained and compatible with Stark standard information systems architecture, tools, policies and procedures. Maintains … develops benchmark measures to evaluate productivity within Operations Support. Works with the IT Architecture team to ensure infrastructure standardization and utilization across the group. Identifies possible training and system enhancements. Establishes group application tracking metrics and dashboard reports to track application usage and satisfaction. Interacts with corporate leadership teams, as needed, in relationship to technical and customer support More ❯
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