1 of 1 Management Information System Jobs in Leamington Spa

escalation and support operations. You'll be responsible for identifying trends, surfacing player concerns and ensuring support teams are equipped with the latest information regarding game updates, known issues and player communications. This role is ideal for someone who combines excellent stakeholder management skills with … between Xbox/Microsoft Customer Support teams and internal development stakeholders. Establish and maintain efficient support workflows for: Issue triage Escalation Tracking Resolution management Ensure player issues are properly documented, prioritised and communicated. Support operational readiness around launches, updates and major releases. Community & Player Insights Consolidate player feedback ...