1 of 1 Management Information System Jobs in Lee-on-the-Solent

inbound and outbound customer enquiries via phone, email and ticket systems Assist customers with mobile plans, billing queries, upgrades, device troubleshooting, and account management Resolve issues efficiently while maintaining high levels of customer satisfaction Clearly explain mobile products, tariffs, data usage, roaming, and network services Identify opportunities … customer service, call centre, or retail (telecoms experience is preferable but not essential) Strong communication skills with the ability to explain technical information clearly Confident using computer systems and learning new software quickly Problem-solving mindset with a calm, professional approach Ability to manage multiple tasks ...