2 of 2 Management Information System Jobs in Shrewsbury

deliver exceptional care and have a positive impact of the community we serve. Job description Job responsibilities Key requirements of the role Monitor and oversee the PCN's EMIS system with particular focus on workflow and tasks. Use EMIS to carry out searches and audits; and develop templates and protocols to support the PCN and practices. Run system … products. Work across Practices to share good practice, identify information and IT needs (appointment booking), and implement effective systems and training. Develop a detailed understanding of clinical system processes and internal configuration and how they relate to the experience of users to ensure that the system is best configured and optimised to support users. Support the … the use of digital tools such as Ardens Manager, Accurx, Mjog and the NHS App. Support social media and waiting room screen content management. Highlight any anomalies in information, ideas for new ways of working and details of any potential blockers to tasks. Support the Digital & Transformation Lead in executing digital transformation projects across Shrewsbury PCN. Be a More ❯

Your responsibilities day to day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on CRM system, ensure SLAs are met and notes are kept up to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines/SLAs. Manage customer expectations always … Qualifications Experience in an admin heavy/office environment. Telecoms knowledge/experience in the industry is preferred. The ability to prioritise tasks, with strong organisational and time management skills. Able to adapt and succeed in a fast paced, changing environment. Strong communication skills, with the ability to communicate at all levels. Additional Information Still Curious … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯