2 Management Information System Jobs in Stockport

s leading suppliers of industrial trucks and supply chain solutions Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level … reviews of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required … for incidents and problems. Management: Maintain a deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. This includes incident management, problem management and change management. Management: Ensure more »

distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/schedulers will actively achieve KPI's which will maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed … plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules are understood and achieved. * Collect data on reasons why a schedule is missed … motivated, well organised and able to work well with others. * 5 years + experience in similar manufacturing/planning role * Excellent understanding of ERP system (SAP or similar) * Excellent MS Excel skills * Excellent Product/Production method knowledge and understanding Please apply now as these roles will progress to more »