Technical Support Engineer
Walsall, West Midlands, United Kingdom
HomeServe
software and access. Our users are split between home, the office and in the case of our Engineers, the field. Taking direction from the Head of IT Service Management, The TSE team will work closely with the wider technical team where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made … and 2nd line IT support. Maintenance and configuration of Apple and Android devices and via Airwatch and any other MDM platform used. Good level of understanding of the MDM system and associated mobile security solution and ability to perform config and make changes as required. Senior members of the team will own HMLs chosen MDM solution and actively work … all times and withstands audit scrutiny. Work with third parties as necessary when obtaining quotes for hardware and when onboarding and setting up equipment. Able to use the Oracle system for raising hardware POs, with understanding of the process and seeking the necessary approvals. Complete relevant tasks for approved IT projects as directed by line management with More ❯
Employment Type: Permanent
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