Helpdesk Administrator
- Hiring Organisation
- Simply Solutions (Europe) Ltd
- Location
- Livingston, West Lothian, Scotland, United Kingdom
- Employment Type
- Permanent
5.30pm. Role Overview You will work alongside this vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well … Responding to helpdesk queries and ensuring they are logged correctly in line with each clients contract on our clients management system Follow up on queries and plan engineer or sub-contractor attendance as required Liaise with contractors, client representatives, and the full team including engineers ...