Infrastructure Operations Team Leader
West Malling, Kent, United Kingdom
Encore Capital Group
supporting staff as needed and work with group entities globally as needed. Key Accountabilities & Responsibilities Lead and manage a team if highly skilled infrastructure engineers. Vulnerability and patch management Application management including support and upgrades. Responsible Service availability across the group that is factored into solution scoping and day to day operations. Responsible for making decisions … by the business while protecting the integrity of existing services Responsible for managing and maintaining Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles … operational effectiveness and stability of the technical environment Supporting and coaching Infrastructure team members Supporting infrastructure design planning Documenting infrastructure processes, procedures, and standards and to maintain or prepare system documentation as required Liaising with other departments in identifying and resolving technical business issues When required support the operations team in resolving high impact, or technically challenging problems. To More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: