MCR Operations Engineer
- Hiring Organisation
- Arqiva
- Location
- Winchester, Hampshire, United Kingdom
- Employment Type
- Full Time
- Salary
- 32000-40000
directed to the correct resolver group to secure rapid resolution Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate … team of MCR Operations Engineers. Assisting in operation of managed services to Service Level Agreement. Responsible for the reporting of equipment and system problems, and for drafting incident reports. Control, configuration and operation of equipment directly and remotely using monitoring and control systems. Reporting service details to customers Logging ...