Senior QA Engineer
- Hiring Organisation
- Focus on WD
- Location
- Windsor, England, United Kingdom
mobile (iOS/Android), and chat Create test plans and cases covering intent handling, ambiguity resolution, and business rules Perform functional, regression, and integration testing Validate channel-specific behaviours (ASR/NLU, UI, conversational flows) Test cross-channel journeys (e.g. voice → app → web → agent) Analyse logs (ASR/… analytics, telemetry, chat transcripts) Run A/B testing and validate KPIs (conversion, engagement, containment, resolution) Required Skills & Experience 12+ years in IT, including 6+ years in QA Experience in manual and automated testing Strong knowledge of QA methodologies (white-box & black-box) Experience with test automation ...