Marketing Strategy Jobs in West Bromwich

1 of 1 Marketing Strategy Jobs in West Bromwich

Customer Retention Lead

West Bromwich, England, United Kingdom
Hybrid / WFH Options
Story Terrace Inc
we have now. So we are looking for someone who will be fundamental to the success of our vision and is excited to help us drive that forward. Our Marketing Team Our Marketing team is growing to support the rapid growth of Heidi. We’re split into 3 core areas; lookers, bookers and rebookers. The lookers team are … for a ski trip. The rebookers team is brand new and this role will be the first hire. The goal for this role is to create a Customer Retention Strategy, so that we can deliver 100% growth in revenue from existing customers. What you’ll be doing.... Own the CRM function at Heidi - with a view of understanding and … enhancing the customer experience and driving retention through personalised communications. Lead our retention strategy to increase customer loyalty and lifetime value. Understanding the levers for driving up LTV and its impact on acquisition decisions. Utilise data to identify how key customer segments behave. Develop campaigns and personalised communication based on insights to meet individual segment needs. Map out the More ❯
Posted: