Remote Customer Success Manager, Growth, EMEA
- Hiring Organisation
- Triple Whale Inc
- Location
- Folkestone, Kent, UK
playbooks, surfacing common friction points, and helping the team get better every quarter. What You'll Bring Experience supporting customers in the eCommerce or marketing technology space — ideally within a SaaS environment. Demonstrated comfort with technical setup and configuration: you don't need to be an engineer, but you need … kind of person who learns a new platform thoroughly and can confidently walk someone else through it. Familiarity with the eCommerce marketing stack — Meta Ads, Google Ads, TikTok, Klaviyo, Shopify, UTM tracking — is a strong advantage. Prior high-volume customer success, customer support, or SDR experience; you know ...