1 of 1 Marketing Jobs in Swanley

Remote Senior Customer Success Manager

Hiring Organisation
Pleo
Location
Swanley, Kent, UK
adoption journey of your customer portfolio (after the onboarding phase) Collaborate across teams with different internal stakeholders such as product management, services & solutions, marketing, customer support, etc. to improve the entire customer experience Receive, qualify and triage all inbound communication from all communication channels; email, Intercom (web chat), and/… other performance marketing channels Cultivate key customers to become advocates of Pleo and the Fintech community Manage day-to-day operations and long-term business relationships with our customers Do everything in your power to prevent customers from leaving Pleo through measuring health scores, and product/feature adoption ...