Head of Customer Experience and Delivery
Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hays
and service delivery, preferably within a fast-moving, B2C start-up or scale up environment. Demonstrable success in developing, implementing, and improving customer experience strategies within a complex matrix organisation. Significant experience in managing outsourced operations, with a deep understanding of managing contracted service providers to deliver against agreed outcomes and KPIs. A strong background and experience in More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted: