Tittle: Communication Engineer/Messaging Ops Support Engineer(Mattermost/Symphony ) Contract Length: 12 Months Location: Chester/Bromley( 3 days a week on site) Working Pattern: Full Time (need out of hours support) Rate: Highly competitive rate available for suitable candidates Are you ready to make an impact in … fast-paced environment and have a passion for technology, this is the perfect opportunity for you! Required Skills & Experience: Experience managing Skype for Business, Mattermost/Symphony Group Chat & MS Teams (IM, Online-Meeting w/content sharing, Persistent Chat Rooms, Mobile IM, B2B Federation, P2P Audio/Video, Audio … Proficiency with monitoring tools such as Splunk and SCOM. Ability to effectively interface with key software/hardware partners such as Microsoft, Cisco, Smarsh, Mattermost, Integrated Research, and Red Hat Solid understanding of Active Directory, SQL databases, and networking technologies. Experience with Linux servers and virtual platforms. Excellent problem-solving More ❯
Unified Communications Support team. This role is working in a a fast paced environment You MUST have experience of supporting persistent chat (Symphony/Mattermost) Tasks will include Support and manage the Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations and oversee production changes … throughout the information system life cycle and document root causes for future prevention. Provide on-call support Essential Skills Has managed Skype for Business, Mattermost/Symphony Group Chat & MS Teams (IM, Online-Meeting w/content sharing, Persistent Chat Rooms, Mobile IM, B2B Federation, P2P Audio/Video, Audio … conferencing & Softphone/Enterprise Voice) Persistent chat - Symphony/Mattermost Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to support Symphony. Microsoft PowerShell and other scripting technologies. Monitoring tools such as Splunk and SCOM. Ability to effectively interface with key software/hardware partners More ❯
Unified Communications Support team. This role is working in a a fast paced environment You MUST have experience of supporting persistent chat (Symphony/Mattermost) Tasks will include Support and manage the Unified Communications collaboration environment, ensuring seamless day-to-day operations. Handle critical client escalations and oversee production changes … resolution throughout the information system life cycle and document root causes for future prevention. Provide on-call supportEssential Skills Has managed Skype for Business, Mattermost/Symphony Group Chat & MS Teams (IM, Online-Meeting w/content sharing, Persistent Chat Rooms, Mobile IM, B2B Federation, P2P Audio/Video, Audio … conferencing & Softphone/Enterprise Voice) Persistent chat - Symphony/Mattermost Familiarity with the Cisco UC Suite, including Teams, Jabber, and WebEx. Experienced in infrastructure to suppo... More ❯
