Senior Information Technology Engineer
Burnley, England, United Kingdom
Serata Search (UK) Ltd
development of junior engineers • Liaise with third parties and vendors to resolve incidents with root cause analysis • Perform Incident Management & reporting on complex/large scale issues • Assist with mentoring colleagues in line with escalation procedures • Visiting client sites on occasions • Producing and updating technical documentation, conducting infrastructure audits • To ensure that support work carried out outside of contractual obligations More ❯
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