2 of 2 Mentoring Jobs in Redruth

global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across … related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior team members to ensure continuous improvement Ensure accurate documentation and logging of all technical support activity using internal systems Contribute to the development and More ❯

global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across … related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior team members to ensure continuous improvement Ensure accurate documentation and logging of all technical support activity using internal systems Contribute to the development and More ❯