Manage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environments Provide customer technical documentation, workflows, and best practices for
metadata management and governance Proactively identify technical implementation risks and provide recommendations to mitigate issues before they arise Post-Implementation Optimization Support advanced technical integrations to … extend platform capabilities Deliver ongoing technical insights to help customers improve efficiency, performance, and scalability Advise customers on complex
metadata manipulation projects Technical Customer Success Partner with Product and Engineering to influence roadmap priorities based on customer feedback Support customer presentations, providing technical insights that reinforce business impact Contribute to … case studies showcasing innovative
metadata implementations Skills and Expertise: 5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environment Excellent ability to translate customer needs into actionable technical requirements Experience managing multiple concurrent implementation projects with enterprise customers Knowledge of
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