1 to 25 of 57 Microsoft 365 Jobs in the West Midlands

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building … fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver ...

M365 Copilot SME – 3rd/4th Line Support Sheffield/Birmingham (Hybrid) We are hiring an experienced Microsoft 365 Copilot Subject Matter Expert (SME) to provide advanced 3rd and 4th Line operational support across the Microsoft 365 estate for our Client This role sits … within a large-scale, regulated environment and is ideal for a senior M365 specialist who thrives on complex troubleshooting, enterprise deployments, and high-impact support across a global tenant. Role Overview You will act as the technical escalation point for Microsoft 365 Copilot and core M365 services ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change … This is not an ordinary engineering role. This is your chance to own Copilot transformation end to end. Designing, securing, and scaling Microsoft Copilot and Copilot Agents while improving digital behaviours and modern workplace practices across the organisation. As our central subject matter expert, youll set the strategy, build ...

looking for a Senior IT Support Analyst to join a busy MSP environment, supporting a wide range of customers across Microsoft 365, Azure AD (Entra ID), and hybrid on-prem infrastructure. This is a hands-on role covering escalated tickets, problem management, and project delivery. … tooling, supporting both reactive incidents and proactive improvements, including migrations, security, and endpoint management. What You’ll Be Doing Providing Tier 2 support across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) Supporting on-prem Active Directory and Exchange Server, including hybrid Exchange and AAD Connect Managing ...

line helpdesk support for business clients Provide on-site field support, troubleshooting hardware, network and software issues at customer locations Support Microsoft 365, cloud services and account configurations Assist with server and workstation deployments, maintenance and upgrades Troubleshoot and maintain network infrastructure (LAN/Wi-Fi, routers … that keep businesses running. What we’re looking for Previous experience in IT support or technician role (MSP experience desirable) Good working knowledge of Microsoft 365, Windows environments and Active Directory Basic networking understanding (TCP/IP, DNS, DHCP, VPN) Hardware, software and peripheral troubleshooting experience Willingness ...

ensuring service quality, performance (SLAs), and continuous improvement Act as a technical escalation point for complex infrastructure, security, and systems issues Own and oversee Microsoft tenant administration (Microsoft 365), including platform configuration, security baselines, and service health. Manage identity and access management through Azure AD/… diagrams) and contribute to process standardisation/automation Travel occasionally to European sites as required Skills & Experience Strong, broad knowledge of IT systems, including: Microsoft technologies (Microsoft 365, Azure/Entra, tenants) Domains and identity management Infrastructure (on-premise and cloud) IT security principles and controls ...

environment delivering 2nd line IT support, network support and systems administration across multiple schools. Ideal for an experienced IT Support Engineer with strong Microsoft Windows, Active Directory and infrastructure support skills. If you’ve also worked in the following roles, we’d also like to hear from … will work closely with the ICT Network Manager to deliver a professional ICT service, providing 2nd line support, infrastructure support and systems administration across Microsoft Windows, Active Directory and cloud-based services such as Microsoft 365. The Technical Support Engineer/ICT Technician will help manage, maintain ...

Support Analyst - Windows, M365, Intune Coleshill, Birmingham £32,000 - £35,000 + Benefits inc. healthcare We're recruiting for an experienced IT Support Analyst to join a growing business based in Coleshill, near Birmingham. This is a fully on-site role, supporting both office and warehouse users in a hands … line support to approximately 85 users, the majority of whom are based in a warehouse environment. You'll work across a broad Microsoft-focused stack and be expected to resolve most issues at first contact. Key responsibilities include: Providing on-site IT support across office and warehouse environments Windows ...

line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper ...

support and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation, network management, and IT security … Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT security systems. INTERESTED? Please click ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

This encompasses approximately 20,000 Windows client devices and 7,500 mobile devices, including the packaging and deployment of software applications and settings via Microsoft System Center Endpoint Manager, Azure/Intune, Active Directory/Group Policy, to agreed configurations and security baselines. Main duties of the job Centralised … configuration and management of endpoint devices including the packaging and deployment of software applications, settings and security baselines via Microsoft System Center Endpoint Manager, Azure/Intune, Active Directory/Group Policy, to agreed configurations and security baselines. Centralised management of Sophos Central Antivirus ensuring endpoint devices have ...

technical team. They deliver comprehensive IT support, cybersecurity, cloud services and solutions to businesses locally and across the UK, working with technologies such as Microsoft 365, cloud platforms, networking/security tools and business support systems . This is a hands-on role supporting clients’ IT environments … knowledge base resources What we’re looking for Previous experience in a service desk or IT support role Strong understanding of Windows OS, Microsoft 365 and common business applications Knowledge of networking fundamentals (TCP/IP, DNS, Wi-Fi) and security basics Excellent problem-solving and customer ...

will support the configuration, administration, and continuous optimisation of our key technology platforms, including SaaS applications, no-code/low-code solutions, and the Microsoft 365 ecosystem. Your goal is to enhance operational efficiency through automation, smart workflow design, and proactive system management. You'll be given … maintain Power Automate flows and SharePoint libraries to deliver lightweight, high-impact digital solutions. Ensure access control and compliance standards are met across the M365 estate. Investigate and resolve system defects and configuration conflicts, escalating to vendors where necessary. Use basic scripting (PowerShell, JavaScript, JSON, or SQL) to extend platform ...

company’s continued growth and expansion , with heavy involvement in the long-term technical and service strategy . The organisation delivers managed IT support, Microsoft cloud solutions, cybersecurity, networking and infrastructure services to a diverse client base. This position combines hands-on 3rd line technical expertise with leadership … impact incidents and long-term problem management activities Provide technical leadership, mentoring and guidance to 1st and 2nd line engineers Drive best practice across Microsoft 365, Azure, Windows Server, networking and security Play a key role in technical decision-making, tooling and service development Contribute to documentation ...

apprenticeship qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding … Investigate, triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues ...

solutions-focused Network Systems Engineer to operate at 3rd Line level within a dynamic IT environment. You will have a solid understanding of Microsoft infrastructure (including Windows Server, Active Directory, Azure and Microsoft 365) and be able to confidently articulate your hands-on experience across …/senior engineer level A strong understanding of Microsoft stack to include; Microsoft: Windows Server (20122025), Exchange Online, Azure AD, Intune, Office 365, Windows 10/11 Experience in designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN Security Compliance ...

participate in team planning and work with colleagues to continuously improve the team's performance. Tasks/Responsibilities Technical Excellence Extensive experience in the Microsoft Azure Integrations Service technologies and components - Developing robust, scalable, secure & efficient enterprise class integrations interfacing with a wide variety of in-house … support to less experienced members of the team. Interpret and design database models (SQL Server, Azure DB etc). Good foundational knowledge of Office 365 platforms, including Azure AD, and Azure ecosystem. Working knowledge of medallion architecture and how it fits within a data platform. Working knowledge ...

participate in team planning and work with colleagues to continuously improve the team's performance. Tasks/Responsibilities Technical Excellence Extensive experience in the Microsoft Azure Integrations Service technologies and components - Developing robust, scalable, secure & efficient enterprise class integrations interfacing with a wide variety of in-house … support to less experienced members of the team. Interpret and design database models (SQL Server, Azure DB etc). Good foundational knowledge of Office 365 platforms, including Azure AD, and Azure ecosystem. Working knowledge of medallion architecture and how it fits within a data platform. Working knowledge ...

relevant field such as Computer Science Information Systems Business or similar or equivalent experience A strong interest in low-code development and Microsoft technologies An understanding of or willingness to learn about the Power Platform including Power Apps Power Automate Power BI Power Virtual Agents and Copilot Studio … exposure to Microsoft 365 Dynamics 365 or Azure is a plus but not essential Proactive attitude with a passion for solving real-world business problems through technology Strong analytical and problem-solving skills Excellent communication skills both written and verbal Team-oriented mindset with ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster … Server: MS Server, MS Clustering, AD, Group Policy Virtualization: VMware, ESXi, Hyper-V, vSphere Server Hardware: HPE & Dell Servers Microsoft Azure Office 365 Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP PowerShell SAN (HPE) A full UK driver's license is essential ...

ITSM platform (e.g, Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management Perform software installations, updates, and patch management Monitor device compliance, antivirus, and security tooling Support Active Directory administration … Experience Proven experience in a 2nd Line/Digital Workspace/EUC/Field Engineer role Strong knowledge of Windows 10/11 and Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...