1 to 25 of 96 Microsoft 365 Jobs in the West Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365 … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams More ❯

troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service … Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with More ❯

Technical Business Analyst Financial Services Location: Birmingham, West Midlands (Hybrid 23 days on-site per week) Salary: up to £55,000 + excellent benefits Keywords: Business Analysis, Azure, Microsoft 365, User Integration, Migration, Agile, Financial Services We are seeking a skilled and experienced Technical Business Analyst to join a leading organisation in Birmingham. This hybrid role is … ideal for someone with a proven background in financial services , experienced in user integration and large-scale migration projects involving Microsoft 365 and Azure platforms . About the Role As part of the IT and Business Transformation team, you will play a pivotal role in delivering business-critical technology solutions. Youll work closely with senior stakeholders and … lead high-impact projects in a collaborative, fast-moving environment. The BA must come from a Financial Services or Professional services background. Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, ACCA, Financial Services, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment More ❯

A technical hands-on IT Manager is sought to lead a digital transformation, moving from traditional infrastructure to a Cloud-First Microsoft 365 environment. Our Client a leading education establishment, is seeking an experienced IT Systems professional to undertake hands on BAU support whilst driving change. This is a strategic and hands-on role, ideal for someone … Lead looking for a move into management. As the IT Manager you will be responsible for: Hands on 3rd line IT support IT strategy, Act as technical authority on Microsoft 365, Support Azure, Intune, and ideally SmoothWall. Manage IT systems, networks, and device compliance. Deliver training and technical support to staff and students. IT Manager essential skills … Strong expertise in Microsoft 365, Azure, Intune, and cloud-based infrastructure. Knowledge of network infrastructure, security, and compliance. Excellent communication and stakeholder engagement abilities. Desirable skills: Experience with MIS systems and automation tools. Familiarity with SmoothWall or similar web filtering solutions. Understanding of ITIL The successful IT Manager will be offered a starting salary of More ❯

smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft SQL Server. Role Assist in setting up smart locker systems, including PCs, touchscreens, and network devices Help install and configure iLockerz software under supervision Provide basic technical support to … Assist in running SQL queries to validate data and support testing Help with regression testing after software updates Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn More ❯

IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by More ❯

in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … need to succeed We're looking for a skilled and customer-focused ICT professional with proven experience in providing technical support. You should have a strong working knowledge of Microsoft systems, including Microsoft 365 and Active Directory, and be confident in resolving issues efficiently. Excellent communication skills and a proactive approach to customer care are essential More ❯

and strengthening infrastructure. You'll also occasionally lend a hand across IT when needed - so a generalist IT background is helpful too. The environment is Microsoft-focused (Azure, M365, Defender), with Exabeam as the primary SIEM, and you'll play a key part in their journey toward Cyber Essentials Plus certification. The Role Investigate, respond to, and resolve security … incidents Shape and improve SIEM monitoring and response using Exabeam Guide on Azure security controls: Entra ID, Defender, NSGs, Key Vault, etc. Harden infrastructure across Microsoft 365 and Endpoint environments Collaborate with System Admins, SOC Analysts, and Network Engineers Support compliance with upcoming Cyber Essentials certification Automate tasks with scripting (PowerShell, KQL, Python a plus) Help non … technical users understand and adopt secure practices What We're Looking For 5+ years in IT Security Engineering or a related technical field Proven hands-on experience with: Microsoft 365 & Azure Security (Defender, Entra ID, Conditional Access) Networking fundamentals (Cisco Meraki, VPNs, segmentation) SIEM (ideally Exabeam) Endpoint security and EDR/XDR Background in general IT or More ❯

Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365, M365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to shape and deliver business-critical … experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system … changes Ideally certified (CBAP, PMP, ITIL) This is a great opportunity to lead high-impact projects in a collaborative, hybrid-working environment. Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment Agency with regards More ❯

2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k More ❯

pro rata for a 5 month Fixed Term Contract + Amazing Training/Development Opportunities - Fully Remote Role This is an opportunity to join UK's most accredited Microsoft Partner who hold all six Microsoft Partner Designations, multiple Advanced Specialists, have four Microsoft MVP's in the team and are an Azure Expert MSP put it simply … they are one of the biggest players in the UK's Microsoft Partner Ecosystem! They are looking for an Engineer with a strong background in Networking, who has recently how a passion for Azure and who is now looking for an opportunity to become a subject matter expert is Azure Network Services. What we are looking for A strong … infrastructure and the smooth operations of our organisation. What to do next Apply or reach out to Dane Gavin on LinkedIn! Cloud Decisions are proud to be part of Microsoft UK's new partner talent services and help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are More ❯

top-tier IT support. What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into Microsoft 365, Azure, Windows 10/11, Windows Server 2019, and VMware. Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS … on projects, onboarding, and training. Manage the Service Desk, document solutions, and help shape our knowledge base. What You'll Bring: Solid experience in 2nd Line IT Support with Microsoft 365, Windows Servers, and Office apps. A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS). Strong communication skills and a customer-first mindset. A team More ❯

SQL server infrastructure. - Ensure the design and architecture of web, SharePoint, Azure Cloud Services, and SSO infrastructure meets the underlying service level targets. - Daily monitoring and optimization, adhering to Microsoft best practice guidelines, to ensure all servers and environment are performing to their optimal ability. - Deep dive technical troubleshooting when issues are escalated by support functions. - Management of Azure … balancing and disaster recovery solutions are operational. - Provide mentoring and coaching to other team members as required. Required Experienced: - Extensive administration and understanding of SharePoint on premise/cloud, Microsoft 365, Web and SSO. - Strong experience in areas such as Modern Workplace, Modern Desktop & Security across the Microsoft 365 enterprise space. - Ability to build More ❯

IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own … external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of More ❯

M365 Engineer Location: Birmingham or Manchester | Salary: £60,000 A leading, professional service firm is seeking a Senior Engineer (L3) to join its Identity & Messaging team . The successful candidate will play a key role in managing and enhancing cloud-based collaboration, identity, and messaging platforms within a highly secure and regulated environment. This is an opportunity to join a … improvement and innovation across messaging and identity services. Participate in an on-call rotation for out-of-hours major incidents (P1). Technical Skills and Experience Strong experience with Microsoft 365 and Azure platforms , including Azure AD , Intune (MDM) , Teams , SharePoint , and Exchange Online . In-depth knowledge of Identity Management , Access Control … and Single Sign-On (SSO) technologies. Skilled in PowerShell scripting , certificate management, and cloud tenant management. Experience with migration projects into the Microsoft cloud ecosystem. Solid grasp of O365 licensing , Active Directory, and Azure AD Connect. Background in 3rd-line engineering with strong troubleshooting capabilities. Experience transitioning from hosted to hybrid cloud environments is a plus. Professional Attributes Ability More ❯

travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯

of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft 365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with … internal teams to solve issues quickly and efficiently Supporting on-site hardware, software installations, and updates What We’re Looking For Strong understanding of Microsoft technologies: Windows OS, M365, Azure Solid experience with DHCP and DNS Knowledge of networking fundamentals Great interpersonal skills and the ability to work independently Willingness to work fully on-site in Worcester Monday-Friday More ❯

Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft 365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper … and/or VMware – for server virtualisation Networking – switches, routers, firewalls (e.g., DrayTek, TP-Link, Cisco) Backup solutions – Acronis, Macrium Reflect or similar Email security & filtering – e.g., Hornetsecurity, 365 Defender IT Security & Anti-virus – general awareness of endpoint protection and system hardening Hardware support – including desktops, laptops, printers and VoIP phones Experience working with RMM platforms (e.g., N … delivering solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯

opportunity to step into a pivotal in house role where data integrity, technical problem solving, and cloud first strategy meet international operations. We’re looking for a hands-on M365 Data Support Engineer who thrives on autonomy, precision, and being the goto person across everything from Microsoft Power Platform builds to infrastructure maintenance. Sitting at the heart of IT … Ownership of existing and future data pipelines, ensuring security, access, and seamless usability Building out innovative flows and apps using the Microsoft Power Platform Migrating legacy platforms to M365, in line with a cloud-first roadmap First-line IT support across helpdesk, infrastructure, and end-user hardware/software Managing and monitoring servers, networks, and systems to maintain performance … globally on IT best practice, including remote troubleshooting and systems use Acting as a deputy to the IT Manager when required What you’ll bring: Proven experience in administering Microsoft 365, Intune, SharePoint, Teams, Defender & Entra Hands-on skills in database management (SQL) and mobile device management tools (Apple BM, Intune) Excellent communication skills across technical and More ❯

Learning to build and configure PCs from scratch, including installing and setting up operating systems Exposure to switches, servers, and networking devices as you progress Troubleshooting via tools like Microsoft 365, TeamViewer, Event Viewer, and Task Manager Working with our ticketing system (ConnectWise … Manage) to log, resolve, or escalate IT issues Assisting with firewall and security policy configurations Supporting device and network upgrades Working across cloud platforms including Microsoft Azure, Office 365, and our bespoke cloud solution Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Salary: £16,500 per More ❯

PC imaging, equipment repairs, and device recycling tasks. Maintain accurate records of incidents, assets, and service requests via the service management tool. Administer user accounts and security access using Microsoft Active Directory. Work with Microsoft Intune and basic PowerShell scripts (desirable). Travel to other UK sites as required (full UK driving licence essential). Experience Experience in … a service desk or IT support role. Strong working knowledge of Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobile device management (Microsoft Intune preferred). A passion for IT and willingness to learn and grow within the role. Organised, self-motivated More ❯