1 to 25 of 69 Microsoft 365 Jobs in the West Midlands

from traditional IT solutions to advanced cloud and security technologies. The successful candidate will have an excellent base of experience and knowledge with traditional Microsoft technologies such as Windows Server, Active Directory, Group Policy and Microsoft 365 and experience managing Azure resources. The successful candidate will … then work with the latest Microsoft services, developing expertise in areas such as: Azure Cloud & Virtual Desktops Microsoft Sentinel Microsoft Defender for Cloud Privileged Identity Management Microsoft Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance ...

have the right to work. Applications from outside the UK will not be considered. Are you working with SharePoint or Microsoft 365 and ready to step into a more consultative role? Do you enjoy understanding how users actually work, not just fixing issues? Would you like … build solutions rather than just support them? The Opportunity We are working with a growing Microsoft-focused consultancy delivering modern workplace and collaboration solutions. This role is ideal for someone who already has a solid grounding in SharePoint/Microsoft 365 and wants to move into ...

you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support … doing · Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. · Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. · Acting as the first technical escalation point, providing guidance and support ...

digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group ...

weeks | Remote (occasional UK travel) We're looking for a hands-on specialist to configure and integrate an existing Claude Enterprise environment within a Microsoft 365 ecosystem. This is a short, high-impact engagement focused on secure configuration and integration, not software development. What … ground running in a short engagement This is a fast-start, delivery-focused role - ideal for someone combining AI tooling expertise with M365 integration and governance experience. ...

Language Skills: Use your German every day while building your IT career Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base Stability: Support a long-term … doing: Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools Troubleshooting hardware, software, network, and Microsoft 365 issues Logging and managing tickets through to resolution Escalating more complex issues to senior engineers when needed Keeping users informed and ensuring ...

Sales Support Executive to join its commercial team. The business combines two specialist divisions: An established Managed Service Provider (MSP) delivering IT support, cloud, Microsoft 365 and cyber security solutions. A growing software business developing compliance and contractor management platforms used by major organisations across … role as it evolves. Tamworth | Hybrid (after probation) | Circa £30,000 + Benefits What You'll Do Prepare quotations, proposals and service agreements Manage Microsoft 365 licensing, renewals and customer communications Support customers from enquiry through to onboarding Coordinate with technical teams to deliver a seamless customer ...

Task Board daily Escalate to Second Line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

hiring an AI and Automation Apprentice to train alongside experienced Microsoft consultants on real client work. You'll be building AI-powered applications and automating client operations across the Microsoft Azure & M365. Modern Microsoft AI tooling sits at the heart of how we deliver, from Copilot Studio … work alongside the Chief Technology Officer, Principal Consultants and Lead Consultants to deliver and operationalise AI solutions using Microsoft technologies. AI Solution Development, M365 Platform Design and Transformation: Build Power Apps, Power Automate flows, Power Pages and Copilot Studio agents that automate manual processes Integrate Copilot with Line ...

/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware – healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ID Apache, NGINX and/or IIS DNS, networking and load balancing Backup & Disaster Recovery SonicWall or similar firewall technologies Experience … technical stakeholders. Desirable Experience MSP background. Pre-sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix ...

reliable, secure and efficient IT solutions. You'll have proven experience managing IT infrastructure within a fast-paced business, along with strong knowledge of Microsoft technologies including Microsoft 365, Entra ID, Intune and Windows environments. You'll be a proactive leader who enjoys taking ownership, driving … approach and the ability to manage multiple priorities are essential. Experience with networking, cyber security, backup and disaster recovery solutions is expected, while relevant Microsoft, Cisco or CompTIA certifications would be advantageous. Salary: Up to £60,000 DOE + Bonus Hours: Full-time, permanent (37.5 hours per week) Location ...

service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device … resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards ...

line escalation for infrastructure issues Provide on-site support (servers, hardware, cabling, troubleshooting) Administer Windows Server, Active Directory, GPO, DNS Support Azure, Microsoft 365, and Entra ID Manage certificates/PKI (ADCS, SSL/TLS) Work across VMware/Hyper-V environments Support major incidents and coordinate … with vendors Key Skills & Experience Strong Windows Server & Active Directory experience Good knowledge of DNS and PKI/certificates Experience with Azure and Microsoft 365 Background in 3rd line/escalation support Comfortable working on-site full-time If you're a senior infrastructure engineer who enjoys ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

complex technical projects. What you'll be doing: Delivering multi-tier infrastructure support in line with SLAs Installing, configuring and maintaining Windows Server, Microsoft 365, Active Directory and Hyper-V environments Leading server migrations, system upgrades and infrastructure projects end to end Monitoring systems, optimising performance … maintaining technical documentation and system configurations Recommending proactive improvements as technology evolves What we're looking for: Solid hands-on experience with Windows, Microsoft 365, Active Directory and Hyper-V Strong networking knowledge including security concepts and protocols Experience across all support tiers with service desk ticket ...

range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices and associated hardware. Carrying out daily system health checks … someone who enjoys solving problems and takes pride in delivering a great service. You'll ideally have experience with: Windows desktop operating systems. Microsoft 365 installation and configuration. Active Directory. PC hardware support. Basic networking concepts. Mobile device support. Providing excellent customer service in a busy support ...

years to come. Reporting directly to the Head of IT, you'll play a key role in supporting and developing the organisation's Microsoft, cloud and infrastructure estate while helping deliver projects that improve resilience, security and performance across the business. What you'll be doing Your time will … split between maintaining critical business systems and delivering improvements that modernise the IT environment. You'll be responsible for: Managing and supporting Microsoft 365, Azure and Windows Server environments. Supporting network infrastructure and ensuring systems work seamlessly together. Monitoring the IT estate, identifying issues before they become ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

senior stakeholders. Produce high level and detailed design documentation. Ensure solutions align with enterprise architecture standards and security requirements. Support platform integration's across Microsoft 365, HR systems and wider business applications. Provide technical leadership throughout delivery and implementation phases. Work closely with project teams, vendors … environments. Strong experience delivering corporate communications or employee engagement platforms. Previous experience with Blink, Workvivo, Staffbase or similar products is highly desirable. Knowledge of Microsoft 365 technologies and integration patterns. Strong stakeholder management skills with the ability to engage at senior leadership level. Experience producing architecture artefacts ...

scalable approaches Designing and implementing automation across internal processes and workflows Supporting POC development and helping transition these into live environments Connecting tools across Microsoft 365, Adobe, and AI platforms into cohesive solutions Working on dashboards, reporting, and timesheet automation improvements Exploring and implementing prompting strategies … environments Ability to bridge technical capability with practical business use cases Comfortable working in ambiguous, evolving environments (POC scale) Experience across tools such as Microsoft 365, Adobe, APIs, or similar ecosystem Experience within creative/marketing/digital/brand agencies If you've taken AI from ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

continuous improvement of the organisation’s IT infrastructure estate. You will operate as an escalation point, working across a broad technology stack, including Microsoft and Azure cloud platforms, and contributing to both business-as-usual operations and strategic project delivery. Key Responsibilities Act as a 3rd line escalation point … within a high-performing team About You Proven experience operating at a 3rd Line Infrastructure Engineer level within a complex environment Strong expertise across: Microsoft Intune, Azure/Microsoft Entra ID, PowerShell scripting and automation, Microsoft 365 security and compliance tools (Defender, Purview), Exchange Online ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

Senior Microsoft Infrastructure Engineer Contract | UK Remote | Inside IR35 | Up to £600/day Immediate starter required. Experis are supporting a client with an urgent short-term contract requirement for a Senior Microsoft Infrastructure Engineer to provide BAU infrastructure support while a member of their internal team moves … project. The client needs someone who can start on 1st July, pick things up quickly and provide confident hands-on support across a broad Microsoft infrastructure environment. The role: You'll be supporting BAU infrastructure activity across Microsoft cloud, EUC, server and core infrastructure services. This ...

taking ownership. Essential Experience Proven background in a Senior/3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID/Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/… DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What ...