1 to 25 of 61 Microsoft 365 Jobs in the West Midlands

Advert: Senior Business Analyst (Microsoft 365) Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, or Swindon Contract Type: Permanent Salary: £56,500 - £62,554 Are you ready to shape the future of collaboration within our organisation? We are seeking an experienced Senior Business Analyst to lead the implementation … Microsoft 365, migrating from Google Workspace, and harnessing the power of Generative and Agentic AI through Microsoft Copilot. Key Responsibilities: Gather and analyse business requirements, ensuring alignment with Microsoft 365 functionalities. Develop strategies for data and systems migration, minimising disruption. Conduct change impact ...

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building … fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change … This is not an ordinary engineering role. This is your chance to own Copilot transformation end to end. Designing, securing, and scaling Microsoft Copilot and Copilot Agents while improving digital behaviours and modern workplace practices across the organisation. As our central subject matter expert, youll set the strategy, build ...

Harvey Nash are currently recruiting for a Microsoft 365 Copilot & Digital Workplace Engineer on a permanent basis for a Birmingham based client. The postholder will lead the effective, secure, and well governed introduction and use of Microsoft Copilot and agents across the organisation … onboarding, configuration validation, governance, adoption, optimisation, and controlled evolution. The client is looking for someone who has: Practical experience of deploying, operating, or enabling Microsoft Copilot for Microsoft 365 within a similar sized organisation Strong understanding of Microsoft 365 identity, permissions, and information ...

have the right to work. Applications from outside the UK will not be considered. - Are you working with SharePoint or Microsoft 365 and ready to step into a more consultative role? - Do you enjoy understanding how users actually work, not just fixing issues? - Would you like … build solutions rather than just support them? The Opportunity We are working with a growing Microsoft-focused consultancy delivering modern workplace and collaboration solutions. This role is ideal for someone who already has a solid grounding in SharePoint/Microsoft 365 and wants to move into ...

Company Description Blackbird Corporate Ltd provides first-class consultancy and training services on Microsoft 365 Apps, SharePoint Online, SharePoint 2019 Server, Power Platform, and Teams. We pride ourselves on offering tailored courses to meet our clients' exact requirements and ensure they receive the best training from highly … skilled professionals. With a global reach, we work with organizations to implement SharePoint and Microsoft 365 applications, maximizing the benefits of these platforms. Our reputation is built on an honest approach and adaptability to client needs. Position Overview We are seeking an experienced and dynamic Trainer ...

Technical Service Delivery Manager – Microsoft Cloud Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Recruiting exclusively via Chapman Tate Associates Chapman Tate Associates are proud to be working with a well-established and rapidly expanding organisation that has built a strong reputation delivering modern cloud-first solutions. As they … continue to scale, we are recruiting a Technical Service Delivery Manager with deep experience across the Microsoft Cloud ecosystem to support and elevate their service operations. About the Role In this pivotal role, you will be responsible for overseeing the end-to-end delivery of Microsoft-centric services ...

assist with project deployments, and act as a technical lead during client engagements. This position requires strong problem-solving skills, in-depth knowledge of Microsoft technologies, and the ability to manage multiple priorities effectively. You will also mentor junior technicians and contribute to process improvements within the technical team. … Join Us? Professional Growth: We actively support career development. Cutting-Edge Technology: Work with leading vendors and modern IT solutions, including Microsoft Azure, Microsoft 365, and hybrid environments. Leadership Opportunities: Take ownership of projects and mentor junior team members. Collaborative Culture: Join a friendly, supportive team ...

digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group ...

Service Desk Manager – Microsoft Cloud Environment Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Chapman Tate Associates – Recruiting on behalf of a trusted and rapidly growing client Chapman Tate Associates are excited to be supporting a long-standing, highly reputable organisation within their sector as they continue their impressive … expansion, they are now seeking an experienced Service Desk Manager to lead their support function and drive best-in-class service across a modern Microsoft Cloud environment. About the Role This is a fantastic opportunity for someone who thrives in a people-focused, technology-driven environment. You will oversee ...

Microsoft 365 Copilot Workplace Engineer role is an exciting opportunity to work on cutting-edge AI technology within the public sector. This permanent position focuses on leveraging Microsoft solutions to drive innovation and deliver impactful results. Client Details This opportunity is with a well-established organisation … operates within the technology department and plays a pivotal role in delivering essential services to the community. Description Develop and implement AI solutions using Microsoft technologies to meet organisational needs. Collaborate with cross-functional teams to identify opportunities for AI-driven improvements. Optimise existing AI models and systems ...

. Guide operational teams through troubleshooting, architecture decisions and best practice. Support the transformation and remediation of customer environments, including identity, endpoint and Microsoft 365 modernisation. Strengthen security and resilience across managed estates, including identity, access, and baseline controls. Identify recurring patterns and recommend meaningful engineering improvements. … someone with deep technical capability, a structured approach, and a calm, confident presence when tackling difficult problems. Technical experience Strong hands-on experience across Microsoft Entra ID, hybrid identity, conditional access and privileged access models. Deep understanding of Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive ...

line support for core ICT systems and software Installing, maintaining and troubleshooting hardware, software, networks, servers and storage Supporting Active Directory, Group Policy, Microsoft 365 and cloud-based platforms. Supporting digital learning environments and classroom technologies Ensuring filtering, monitoring and safeguarding technologies operate effectively. Contributing … projects across multiple sites and supporting colleagues with project delivery. Working in line with ITIL best practices. Essential Technical Skills Strong knowledge of Microsoft Windows PC and Server operating systems. Strong working knowledge of Active Directory and Group Policy. Experience supporting Microsoft 365 and cloud-based ...

root causes of issues across systems, applications and user environments Supporting business systems, including CRM platforms and internal applications Troubleshooting cloud-based services including Microsoft 365, access and identity issues Managing vendor and third-party support cases through to resolution Supporting major incidents and ensuring clear communication … senior support role Experience handling complex or escalated IT issues Strong troubleshooting skills with a methodical approach to identifying root causes Good understanding of Microsoft 365, cloud services and user access management Experience supporting business systems such as CRM platforms Familiarity with ITIL processes and working ...

Microsoft Purview Specialist Salary: £53,000 - £60,000 per annum Hours: 35 hours per week Contract: 12 Month Fixed Term Contract Location: Hybrid (Office: West Bromwich) We are looking for a highly skilled Microsoft Purview Specialist to focus on the hands-on delivery and technical configuration … Microsoft 365 (Exchange, SharePoint, Teams) and how data flows between these services. Ecosystem Integration: Knowledge of how Purview policies interact with M365 apps (e.g., how a label affects a file in a Teams chat). Interest or foundational knowledge in Purview Data Security Posture Management (DSPM ...

Important This role is focused on Azure platform and infrastructure (backend) not end-user or device-focused technologies. If your experience is primarily around Microsoft 365, Intune, or endpoint management, this is unlikely to be the right fit. The Opportunity We are working with a growing Microsoft … just implement them Nice to have: Infrastructure as Code (Terraform or similar) Azure DevOps/CI/CD exposure Broader Microsoft stack (M365, Entra ID) The type of person who will do well here You enjoy working directly with clients and translating requirements into solutions You think about design ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

environment Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs) Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.) Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory) Experience with remote support tools and ticketing systems Full UK driving licence (essential ...

fast-paced environment. As an IT Support Analyst, you’ll work closely with a small team, delivering excellent user support across a modern Microsoft environment. Key Responsibilities of the IT Support Analyst: • Provide 1st and 2nd line support for desktop, hardware, and software issues. • Act as a key point … Support Analyst: • 2–3 years’ experience in a 1st/2nd line IT support role. • Strong experience with Microsoft technologies including M365, Windows 11, Entra, and Intune. • Exposure to Windows Server environments. • Confident providing face-to-face, user-focused support. • Strong communication skills with the ability to remain calm ...

Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role … implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers ...

team. This is a pure hunter role focused on winning new clients and driving revenue across the portfolio of IT services, including Cloud solutions, Microsoft licensing, and managed IT support. If you thrive on building pipelines, closing deals, and working in a fast-paced technology environment, this … decision-makers (C-suite, IT leaders) through consultative selling Promote and sell a range of solutions including: Managed IT Services & Support Cloud Solutions (Azure, M365, Hybrid environments) Microsoft Licensing & CSP offerings Cybersecurity and Backup solutions Lead the full sales cycle from prospecting through to negotiation and close Collaborate with ...

problem-solving skills and ability to prioritise workload Adaptable, proactive, and eager to learn Technical Awareness (Desirable) Windows 10 and Windows Server environments Office 365 and Active Directory VMware SharePoint Endpoint security tools (e.g. McAfee, Sophos) Hardware support (Dell & Lenovo devices) Security Requirements Due to the nature ...

Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent … support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers ...

both technical and non-technical teams Proactive in spotting risks and areas for improvement Experience with virtualisation platforms such as Hyper-V Knowledge of Microsoft 365/Entra/Active Directory environments Experience supporting warehouse, operational, or multi-site infrastructure Awareness of cybersecurity best practices and patch ...

Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support and administer Microsoft Azure environments Work across user, device, and access management within cloud platforms Collaborate with 1st and 3rd line teams to ensure timely issue resolution You’ll work … client base. What we’re looking for Proven experience in a 2nd Line Support role within an MSP environment Strong hands-on experience with Microsoft Azure Solid understanding of Microsoft 365 and cloud technologies Experience managing and resolving tickets in a service desk environment Strong troubleshooting ...