2 of 2 Microsoft 365 Jobs in Bishop's Stortford

IT Support Analyst. This is a hands-on, face-to-face support role, ideal for someone with solid experience across the Microsoft Office 365 suite and a proactive approach to solving user issues. As part of a close-knit IT team, you'll provide day-to-day … Key Responsibilities: Provide 1st and 2nd line support for hardware, software, and user accounts (primarily face-to-face) Support and troubleshoot within the Office 365 suite - including Outlook, Teams, SharePoint, OneDrive, and Excel Respond to ad hoc IT queries and support requests across departments Maintain and update internal … line support where necessary Skills & Experience: Proven experience in a 1st or 2nd line IT support role Strong working knowledge of Microsoft Office 365 and common desktop applications Confident in face-to-face support and user interaction Good troubleshooting skills across Windows environments, hardware, printers, and mobile More ❯

solving skills. Effective communication abilities. Understanding of TCP/IP networking principles. Knowledge of PC hardware and troubleshooting hardware issues. Hands-on experience with Microsoft Windows 10/11 and Microsoft 365. Experience with MS Azure, Entra, Intune, SharePoint, and Power Automate is highly advantageous. Familiarity with MacOS More ❯