IT Help Desk Support
- Hiring Organisation
- Newman Personnel, Recruitment Specialists
- Location
- Bishop's Stortford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum
users Logging, updating and resolving support tickets Troubleshooting PCs, laptops, keyboards and other hardware Resolving software, login, password and licensing issues Supporting Microsoft 365 and Windows users Setting up laptops, PCs and user accounts Managing access, permissions and passwords Escalating more complex issues when required Delivering friendly … LOOKING FOR Commercial IT support, service desk or helpdesk experience Experience working with a ticketing system Confident troubleshooting of end-user hardware and software Microsoft 365 and Windows knowledge Strong communication and customer-service skills A logical, calm and helpful approach Active Directory experience would be advantageous ...