The company provide day to day IT support to businesses and organisations of all shapes and sizes and with a wide range of IT environments. Primary technology focus is Microsoft365 - but you will also be involved with supporting and implementing many other technologies such as Active Directory, Windows Server, Hyper-V, Networking, Firewalls, Managed Wi-Fi … may spend some days purely on helpdesk duties, other days with a mixture of helpdesk and site visits to install PCs/laptops, wireless hardware, VoIP hardware, assist with Microsoft365 migrations or on-site investigation into reported issues. Managing your ticket queue, ownership of problems, and escalation of tickets are important on a day to-day … minimum IT support experience dealing with multiple clients and/or sites in a similar MSP environment. Excellent customer service skills and experience. Excellent understanding and support experience of Microsoft365, Windows Server , Active Directory, Windows 10/11, IP Networking, Firewalls, Broadband Services. Full driving license and own vehicle. Preferable Requirements: Experience of hardware from HP More ❯
the team that keeps accounts and access running smoothly — setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft365, and Entra ID (Azure AD) . It’s a structured, process-led role , perfect for someone who’s organised, detail-focused, and enjoys seeing things done … Level IT Systems Admininistrator Process starter, mover, and leaver (JML) requests accurately and on time Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft365 Manage group memberships and permissions following company policies Update and close tickets in the ITSM tool, keeping records clear and consistent Support the team with security … of the Entry Level IT Systems Admininistrator Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a large organisation or supporting multiple sites preferred Eagerness More ❯
and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including … Microsoft365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/… Microsoft365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Protect Line
the helpdesk ticketing system. Providing technical support for software, hardware, and network issues, escalating complex problems when necessary. Sharing responsibilities for administering and provisioning users across various systems, including Microsoft365 (e.g., user accounts, mailboxes), and third-party applications like our CRM and phone systems. Provisioning and maintaining IT endpoints such as PCs, laptops, monitors, and peripherals. … Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of Microsoft Windows operating systems (Windows 10/11). Familiarity with MicrosoftOffice365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot common hardware and software issues. Strong communication skills, enabling you to convey technical information clearly to More ❯
users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
youre passionate about tech, love solving problems, and want to work in a space where innovation happens daily this is for you. Required Skills: Strong experience with Windows Server, Microsoft365 & Active Directory Good knowledge of networking, VPNs, DNS/DHCP, and firewalls Exposure to cloud platforms (Azure/AWS) Excellent troubleshooting and communication skills Interest in More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Protect Line
upgrades and the introduction of new technologies. Collaborating with the wider technology team on the development of innovative solutions that advance the business. Administering key systems including Active Directory, Microsoft365, our CRM, and phone systems. What Makes You Our Perfect Match? Proven experience working in a senior IT support or infrastructure role. Exceptional understanding of Microsoft Windows Server environments (2016 and above) and Active Directory. Some experience with Linux Server Management. Proficiency in administering Microsoft Exchange and/or Exchange Online. A solid understanding of networking fundamentals. Excellent problem-solving mindset with a logical and proactive approach to technical challenges. Strong communication skills, enabling you to convey technical information clearly to those without a More ❯
the next step in their career. Someone with project experience is essential for this role as my client is looking to expand due to growth this year. Skills Strong Microsoft365 Administration Skills. Solid understanding of Network Infrastructure. Experience working with SQL servers. Excellent written and verbal communication with a keen eye for detail. Ability to analyse More ❯
the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office365, and network environments. Excellent communication and interpersonal skills. A proactive, solution-focused approach with strong attention to detail. Ability to work independently and as part of a team More ❯
identity and access management within a supportive environment. Key Responsibilities: Administer and maintain Identity & Access Management (IAM) systems Manage Active Directory and Azure AD accounts and permissions Support Office365 permissions, MFA, and SSO policies Execute Joiner-Mover-Leaver (JML) processes Assist with user support, troubleshooting, and documentation Key Requirements: 6 months to 2 years of IT experience More ❯