proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation. This is a … Responsibilities Provide 1st and 2nd line technical support across the business. Administer and maintain Active Directory and Azure AD accounts, permissions, groups, and GPOs. Manage devices and policies in Microsoft Intune/MDM, including deployment and configuration. Support and optimise Microsoft365 services such as Teams, SharePoint, OneDrive, and Exchange Online. Troubleshoot hardware, software, and networking … Us? You'll work with a skilled team in a modern, cloud-centric environment, where you'll be trusted to take ownership, contribute ideas, and develop your expertise across Microsoft365 and Intune. Experience Required 1-3 years in an IT support or helpdesk role. Proven experience supporting Microsoft365 environments. Technical Skills Windows More ❯
satisfaction. Key Responsibilities Adapt existing programs and integrations and troubleshoot application support issues. Assist the business in solving and developing new solutions to emerging requirements. Champion the use of Microsoft365 technologies across the business (SharePoint, Forms, Power Automate). Support multiple projects hands-on through their entire lifecycle, ensuring the delivery of cost-effective and value … areas for improvement. Qualifications/Skills required Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Relevant certifications in MS SQL Server, Microsoft365, or other related technologies are a plus. Exceptional problem-solving abilities and a natural aptitude for troubleshooting. Proficiency in MS SQL, including T-SQL and general More ❯
internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, youll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. Youll manage a busy ticket queue, troubleshoot integration and data issues, and work with internal teams and external suppliers … at working with others. Known for your attention to detail and methodical problem-solving. Experience with Business Central or similar ERP systems is highly desirable, along with knowledge of Microsoft365/SharePoint, FileMaker, or Zendesk. Benefits include:- Perkbox Aviva Pension 5% matched 1 Hour Lunch break Free Parking Staff Discounts Life Assurance More ❯
or in a similar technical support role. Excellent problem-solving and communication skills with a customer-oriented approach. Solid knowledge of Windows and macOS operating systems, as well as MicrosoftOffice Suite. Familiarity with network technologies, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Experience troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile … devices. Strong understanding of Active Directory, user management, and security principles. Ability to work independently and prioritize tasks in a dynamic environment. Relevant certifications (e.g., Microsoft365 Fundamentals) are a plus but willingness to train for the course will be required. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for More ❯
testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate Profile: Strong MicrosoftOffice skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively … in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft365/SharePoint, FileMaker Familiarity with support systems (HaloITSM, Zendesk) This is an on-site role in Poole , with occasional travel to other sites as required. Comprehensive onboarding and ongoing training will be provided. Bond Williams Professional Recruitment are an equal More ❯
label printers and handheld scanners. Support and maintain Windows-based PC’s and shop floor systems Monitor and troubleshoot network connectivity across the site (LAN/Wi-fi) Administer Microsoft365 services including Exchange, Teams, OneDrive, Intune and SharePoint. Whilst collaborating with all stakeholders including production and engineering this requires a highly self motivated person with the More ❯
the next step in their career. Someone with project experience is essential for this role as my client is looking to expand due to growth this year. Skills Strong Microsoft365 Administration Skills. Solid understanding of Network Infrastructure. Experience working with SQL servers. Excellent written and verbal communication with a keen eye for detail. Ability to analyse More ❯
Poole, Dorset, South West, United Kingdom Hybrid/Remote Options
Jigsaw Specialist Recruitment
youll be doing Supporting and enhancing existing business systems and integrations Designing and developing new software and API integrations (ETL workflows) Troubleshooting application issues and resolving them efficiently Using Microsoft365 tools (SharePoint, Power Automate, Forms) to streamline processes Collaborating with internal teams and third-party vendors to deliver robust IT solutions Documenting systems and processes to More ❯
The ability to communicate clearly, professionally, and effectively on the telephone, in person, and in writing. Technical Skills: Experience with Active Directory account management (account unlocks, password resets), Office365, and troubleshooting laptops and hardware peripherals What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date More ❯
The ability to communicate clearly, professionally, and effectively on the telephone, in person, and in writing. Technical Skills: Experience with Active Directory account management (account unlocks, password resets), Office365, and troubleshooting laptops and hardware peripherals What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date More ❯
and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating clearly with internal teams, senior leadership, and external partners Supporting long-term roadmap activity, including migration from on-prem to cloud platforms What you’ll More ❯
for IT hardware and software support. Manage firewall configurations and ensure their effective operation. Provide support for laptops, including Mac devices. Administer and manage user accounts and MS Office365 profiles. Diagnose and resolve issues using systematic troubleshooting skills. Perform daily system checks to maintain optimal performance. Resolve complex problems and issues in a timely manner based on … Egnyte, or similar platforms. Proficient in diagnosing and resolving IT issues using systematic troubleshooting techniques. Knowledge of Mac devices and support. Experience with user account management and MS Office365 profiles. Ability to create user guides and documentation. Understanding of network monitoring and hardware resource maintenance. Benefits: On-site parking. Initial 21-day holiday + Birthday extra day … off + Bank Holidays. Bonuses paid for self-study Microsoft training. Private Healthcare after 12 months. Company-branded clothing (polo shirts/zipped sweatshirts) provided. Hours: Full Time/Permanent. 09:00 to 17:30, Monday to Friday (1 hour for lunch More ❯