IT Support Engineer
Braintree, Essex, United Kingdom
In Technology Group
line IT support to staff across all departments. Troubleshoot hardware and software issues (desktops, laptops, printers, etc.). Maintain and support Microsoft Office 365, Windows 10/11, and other legal-specific applications. Set up and configure new hardware and software for users. Assist with network connectivity … escalate issues where necessary. Skills & Experience : Proven experience in a 1st/2nd line IT support role. Strong knowledge of Windows operating systems, Office 365, Active Directory, and remote support tools. Familiarity with troubleshooting network issues (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. … multiple tasks, prioritize workload, and work effectively under pressure. Knowledge of legal case management systems is a bonus. Qualifications : Relevant IT qualifications (CompTIA A+, Microsoft certifications, etc.) are desirable but not essential with sufficient hands-on experience. If you're an enthusiastic and driven IT professional looking for a More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
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