3 of 3 Microsoft 365 Jobs in Camberley

for technical support queries via phone and email. Troubleshoot issues with Windows desktops, laptops, applications, and hardware. Log and track customer tickets, escalating where necessary. Learn to support Office 365, Active Directory, Exchange, and more. Provide excellent customer service while fixing and upgrading user devices. Deliver remote support and occasional onsite assistance. Get exposure to networking fundamentals (DNS … team leads. Mentoring and career support to grow your technical skills and confidence. Real-world experience with ITIL frameworks, ticketing systems like ConnectWise, and managed service environments. Development in Microsoft technologies, cloud platforms, and customer service best practice. What You’ll Need: A genuine interest in IT and solving technical issues. Some hands-on experience with computers (building, fixing More ❯

with the client is maintained at all times Experience: - Understanding of MS 365 Admin - Basic networking skills including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are More ❯

and phone system. Additionally, to protect, safeguard and provide general support and troubleshooting solutions to KTA hardware and software applications, including, but not limited to: laptops, Pandadocs, Make and Microsoft 365 accounts/packages. Collate and provide accurate data/reports to SMT and SLT. Key responsibilities and accountabilities: CRM Management: o Data inputting into the CRM … and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management, and optimization of collaboration tools (e.g., Microsoft Teams) for efficient communication and teamwork. Troubleshooting and Help Desk Support: Providing technical support and troubleshooting assistance to employees encountering IT-related issues. Quality Assurance Testing: Performing testing and More ❯