9 of 9 Microsoft 365 Jobs in Colchester

business Key Duties & Responsibilities: End-to-end ownership of Service Desk tickets, from first contact to resolution Provide hands-on support within a Microsoft 365 hybrid environment Act as the first point of contact for IT incidents and service requests via the ITSM system Support Windows, Android … devices, Microsoft 365, business applications, and core systems Troubleshoot across Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, Intune, and endpoint protection Manage user onboarding, offboarding, and access changes, ensuring secure and timely provisioning Install, configure, and maintain hardware and software ...

Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online … Analyst - Skills and Experience Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

wider IT team, so there’s good exposure beyond just support if you’re looking to build on that. The environment is very Microsoft focused, so you’ll be working across Microsoft 365, Azure AD, Active Directory and Intune, supporting users with everything from access … through to device setup and security. We’re looking for someone who’s got a few years’ experience in IT support, comfortable in a Microsoft environment and happy dealing with people across the business. More than anything, it’s about someone who takes ownership, can troubleshoot properly and wants ...

twice a month to our Theale, Reading office. Desirable: Knowledge of the operation of Windows domains. IT Security including Cyber Essentials Plus. Knowledge of Microsoft 365 cloud environments. Some understanding of Linux operating systems. Understanding of the concepts of virtualization and containerization. Qualifications: IT qualification is desirable ...

Previous customer service experience Any commercial experience on a Service Desk or in Desktop Support is a bonus Familiarity with Windows 10 and Office 365 is desirable Strong verbal and written communication skills A proactive attitude and willingness to take ownership of issues Why Join Us? This role ...

extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft … understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding ...

times Requirements: Experience in a 1st/2nd line support role (ideally within an MSP environment) Strong troubleshooting skills across Windows environments, O365, and general IT infrastructure Excellent communication and customer service skills Full UK driving licence (essential for occasional client visits) A proactive and team-oriented mindset What ...

About the role We're currently looking for a Business Infrastructure Analyst to join our IT team based in the Colchester Area. The role is a hybrid working role. The role is responsible for delivering ...