organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server 2022, Microsoft365 applications, and Azure services. Experience with Remote Desktop support, Active Directory, and Exchange Online. Advanced troubleshooting skills for printers, peripheral devices, and VoIP telephony services. Knowledge More ❯
organisational skills Enthusiasm for continual learning SKILLS Experience of working in an end-user desktop support role or IT operations environment Windows 11 and Windows Server 2022 Familiarity with Microsoft365 applications and Azure services Remote Desktop Support Active Directory and Exchange Online Knowledge of VoIP telephony services If you are interested in the IT Support Analyst More ❯
need to succeed: Experience in an end user desktop support role or IT operations environment Proven hardware and software knowledge Windows 11 and Windows Server 2022 as well as Microsoft365/Azure Advanced printer/peripheral device troubleshooting TCP/IP, DNS and DHCP Experience of VoIP telephony services Excellent customer service and communication skills at More ❯
network infrastructure, ensuring high availability and security. Maintain server and storage systems, monitor backups, and uphold security best practices. Contribute to IT strategy and roadmaps, including management of the O365 tenancy, Intune, and Azure AD. Lead or assist with IT projects, particularly those related to network infrastructure. Collaborate closely with the Head of IT Services and the Desktop Support Specialist. … for first-line support, especially for complex networking issues. Some of the technologies you'll be working with: Aruba VMware Fortinet Azure Microsoft Entra ID (formerly Azure AD) O365 Active Directory Sync SCCM/Intune Jamf What We're Looking For: A solutions-focused professional who is methodical, proactive, and possesses strong documentation and communication skills. What We Offer More ❯
