an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing … infrastructure projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. … and 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: Proven experience in a 3rd Line IT Support role In-depth knowledge of Microsoft365 administration (Exchange, Teams, SharePoint, OneDrive). Strong experience with Microsoft Azure, including virtual machines, networking, and identity management. Expertise with Mobile Device Management (InTune) Expertise More ❯
be stuck working with the same handful of tools. Expect to get your hands on a wide range of technologies that keep things interesting and keep your skills growing. Microsoft Windows 10 & 11, Windows Server (2019 onwards), Active Directory, Group Policy Microsoft365, Azure AD, Intune Virtualisation: Hyper-V (and some VMware) Networking: LAN, WAN, VPN More ❯
County Durham, England, United Kingdom Hybrid / WFH Options
Reed
32kBenefits: Training/Progression/Great Tech/Hybrid Working A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer As a Microsoft Gold Partner this company commits to offering regular training and progression opportunities. Our client are looking for candidates eager to expand their current skillset and knowledge via training and accreditations. … Taking ownership of customer issues• Occasional travel to client sites Essential Skills and Experience Required • Experience working in a similar role• Strong understanding of Microsoft OS/Office365/Exchange/Active Directory/Group Policy• Strong understanding of Windows Server• Experience working with virtualised servers/VMware/HyperV• Experience working with Networking Technologies• Ability More ❯
Stockton-on-Tees, England, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
learning. If this aligns with your growth mindset, we would love you to apply. Strong communication and relationship-building skills Experience administering Microsoft Active Directory, Exchange Server & Office365 Relevant certifications such as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support … for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active Directory and Exchange administrative skills Knowledge of Microsoft Group Policy Understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English to clearly explain complex technical issues Continuous learning and development are central More ❯
challenging tickets, mentoring your colleagues—including two dedicated on-site engineers supporting education-sector clients—and ensuring client systems run smoothly, day to day. Your daily tech will include: Microsoft Windows Server (2016 onwards), Active Directory, Group Policies, Hyper-V, VMware Cloud tech: Azure AD, Microsoft365, Intune, JAMF RMM & PSA tools including Datto, Kaseya, Autotask More ❯
Newton Aycliffe, County Durham, North East, United Kingdom
In Technology Group Limited
fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key More ❯
Darlington, County Durham, North East, United Kingdom
In Technology Group Limited
fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key More ❯
to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems More ❯
support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office365 Active Directory Microsoft SCCM TCP/IP networking Desirable: VMware VEEAM Cisco technologies Microsoft Exchange Personal Qualities Flexible and proactive attitude Strong organisational and prioritisation skills More ❯
minimum of 1 year prior experience in a Service Desk role - Proficiency in providing excellent IT support for Microsoft software, with a focus on Windows 10 and Office365 (especially Outlook) - Exceptional customer service skills About us At NECS we are very proud to be part of the NHS England family. We are one of the very … minimum of 1 year prior experience in a Service Desk role - Proficiency in providing excellent IT support for Microsoft software, with a focus on Windows 10 and Office365 (especially Outlook) - Exceptional customer service skills Person Specification Qualifications Essential Suitable technical professional qualification e.g. ECDL, MCP, ITIL (foundation), CompTia A+ or equivalent experience OR HNC/C More ❯
Thornaby, Stockton-on-Tees, Cleveland, England, United Kingdom
Nigel Wright Group
Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external … the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network More ❯
Strong written communication skills with an eye for clarity, tone, and engagement. Ability to manage multiple tasks and deadlines with attention to detail. Confidence using digital tools such as Microsoft365, Teams, and basic content publishing platforms. Experience coordinating with design or creative teams on visual content development. What you’ll gain The chance to shape how More ❯